Compliance & Security
We take data security and regulatory compliance seriously. Learn how we protect your information and maintain the highest standards of data handling.
HIPAA Compliance
NurseSend is designed with HIPAA compliance at its core. Our platform handles healthcare professional information, not patient health data. However, we maintain the same rigorous standards to ensure all data is handled responsibly.
- Administrative, physical, and technical safeguards in place
- Business Associate Agreements (BAAs) available for enterprise customers
- Regular compliance audits and risk assessments
- Employee HIPAA training and certification
Data Security
We employ enterprise-grade security practices to protect all data on our platform. Our infrastructure follows SOC 2 principles, and we continuously monitor for threats and vulnerabilities.
- TLS 1.2+ encryption for all data in transit
- AES-256 encryption for all data at rest
- SOC 2 Type II aligned security practices
- Regular penetration testing and vulnerability scanning
- Automated backups with disaster recovery procedures
Healthcare Professional Privacy
We respect the privacy of every healthcare professional in our database. Our data consists of publicly available professional information, and we provide clear opt-out mechanisms for any professional who wishes to be removed.
- Self-service opt-out process available at any time
- Data removal completed within 72 hours of request
- Only publicly available professional information is collected
- No patient health information is ever stored or processed
Access Controls
We implement strict access controls to ensure that only authorized individuals can access sensitive data. Our systems maintain comprehensive audit trails for accountability and compliance.
- Role-based access control (RBAC) for all user accounts
- Comprehensive audit logging of all data access and modifications
- Multi-factor authentication support for team accounts
- Session management with automatic timeout policies
Data Accuracy
Accurate data is the foundation of our service. We invest significantly in data quality processes to ensure that the contact information on our platform is reliable and up-to-date.
- Monthly verification cycles for all professional profiles
- Automated email and phone number validation systems
- Cross-referencing with multiple authoritative data sources
- User-reported inaccuracy resolution within 48 hours
- 98% verified contact accuracy rate across the database
Our Commitments
Security and compliance standards we adhere to.
Questions about compliance?
Our team is available to discuss security practices, compliance requirements, and custom enterprise solutions.
Contact Our Team